Frequently asked questions

How should I prepare my files for printing?
Print files should be between 240-300 ppi/dpi in TIFF (preferred) or JPEG format with an RGB (Adobe 98 is preferred) colorspace. Please contact us if you have any questions or need some assistance with these settings. 

Can I email my image file for printing?
We prefer you use our file upload page to send us your file. Print quality files tend to be too large for email and can also be compressed for sending by an email program.

Which paper should I use to print my image?
We stock a variety of fine art and photographic papers. Our services pages have detailed descriptions of each paper as well as links to the manufacturers page. We have paper samples available to view and handle if you are able to stop by. Don't hesitate to ask our opinion if you still need help deciding!

Can I use my own paper?
Yes! Just let us know what you have so we can make sure it is compatible with our printers. A discount on print pricing applies for provided paper.

Do I have to come in or be local to work with you?
Although we prefer to work face to face for proofing and approving prints we can work remotely and ship to you.